Who we are
🔐 Privacy Policy — Service Helpline
Effective date: [22-11-2025]
1. Introduction
Welcome to Service Helpline . We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights.
2. Information We Collect
- Information you give us: When you fill contact forms, request services, or communicate with us, we may collect your name, phone number, address, email (if provided), product/appliance type, and message details.
- Automatically collected information: When you visit our website, we may automatically collect website-usage data such as IP address, browser type, device information, and pages visited — for analytics and improving user experience.
- Cookies / Similar technologies: We may use cookies or similar tools to remember your preferences and improve website functionality (only if applicable).
3. How We Use Your Information
We may use your information to:
- Contact you, respond to your requests, and provide our services.
- Improve our website, services, and customer support.
- Send you updates or communications if you consent.
- Comply with applicable laws and protect our rights.
4. Data Sharing & Disclosure
- We do not sell or rent your personal information to third parties.
- We may share information with our trusted service-providers or partners only when needed to process your request or provide services.
- We may disclose information when required by law or to enforce our terms.
5. Data Security
We adopt reasonable technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method is 100% secure — hence we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction, deletion, or update of your personal information.
- Object to or restrict processing in certain cases.
- Withdraw your consent (if any) to marketing communications at any time.
To exercise any of these rights, please contact us at: 1800 102 1459(or your contact email).
7. Cookies / Tracking Technologies (if used)
If we use cookies or similar technologies, you can disable them via your browser’s settings. Disabling cookies may affect website functionality, but you can still browse the site.
8. External Links
Our site may include links to third-party websites. This Privacy Policy only applies to content on our site — we are not responsible for the privacy practices of external sites.
9. Changes to this Policy
We may update this Privacy Policy when required (for legal or operational reasons). Any changes will be posted on this page with a revised “Effective date”.
10. Contact Information
If you have any questions, concerns or requests related to your data or this Privacy Policy, contact us at:
1800 102 1459
MSME Registered Business Name: Service Helpline Center
Owner: Somwati Devi
Registered Office Address: 216, Sikandrabad, Harsingpur, Uttar Pradesh – 243636, India
By using our website and services, you acknowledge that we provide out-of-warranty repair and maintenance services only.